运营咨询- Everything You Need to Know

Manu Lakshmanan

Reviewed by

Manu Lakshmanan WSO Editorial Board

Expertise:咨询|其他

运营咨询

Most people haven't the slightest clue what operations (we'll be abbreviating this as ops) consulting is. When people hear the word "operations," their mind immediately thinks bad job, bad compensation, and bad career versatility. Operations consulting might not be on par withmanagement consulting,但这肯定不是Schmuck的工作。

运营顾问全都execution. Typically, a company has a defined problem to which you find a solution. It's similar to the function of management consultants. The biggest difference is that, in operations consulting, you help them execute that solution.

以下是OPS顾问可能会从@F进行的项目的一些示例。Ro Jo”。

- How are insurance surrenders processed? What gates must be cleared before payment can be calculated? How are payments processed?
- How do we check a walk-in patient into the hospital most efficiently? How do we ensure that the doctor has the right file with the relevant information?
- How do raw materials become the finished product? Where can the process be more efficient? How can a new form of technology be incorporated in the process?
- How does the client book trades? How can the data be centralized?
- 每个部门都应使用哪种KPI?

As you can see, you're not the guy doing theback office工作。您建议他们如何最好地做到这一点。

As you've probably deduced, projects for ops consulting can vary quite a bit.

运营咨询与管理咨询 - 薪酬,退出机会和生活方式

Operations consulting isn't half as prestigious asmanagement consulting, and a large part of that is because of its significantly lower salary. Management consultants typically make around $100K out of undergrad all-in. For operations, the compensation is highly variable depending on the firm. On average, ops consultants make anywhere from $55K - $80K. The higher end of that is made by consultants from more prestigious firms.

mak的退出机会是另一个因素es ops a less desirable craft. Management consulting feeds into top business schools, premier finance roles, and management positions at F500 companies. For ops consulting, exit opps are somewhat similar but far worse at the same time. You'll have to separate yourself in some unique way to put yourself on the same level as a management consultant for business school. Additionally, ops consulting doesn't feed into finance as much as management consulting.

The lifestyle for ops consultants is comparable to that of all consultants, including management consultants. Travel every week, Monday-Thursday work, and typically return home Friday. Consultants can expect to put in anywhere from 50-70 hours a week, depending on the project.

Where Are the Best Ops Consulting Groups? How Good Are They?

Management consulting is more prestigious than operations, but some operations groups come close. Let's define prestige as the weight the job title carries on your resume. The more prestigious, the better the exit opps - business school, F500 companies, top finance roles, etc. Here's @BobbyDigital" with one operations group in particular that compares in prestige to management consulting atMBB(top consulting groups:McKinsey,贝恩和Boston Consulting团体)。

I can tell you that S&O is likelyDeloitte's highest regarded group. In my opinion, it falls shy of MBB's reputation but is head and shoulders above the rest. Don't let the word "operations" scare you due to the people onWSOwho constantly talk poorly about it. They are likely just reciting a common misconception to sound informed.

因此,该行业中有一些运营团体提供非常可靠的赔偿,退出OPP和声望。但是,有些团体几乎提供相同的薪酬,退出OPP和声望与管理咨询职位。这些小组是运营组MBB. Here's @andres" onMBB操作组, their prestige, and why they're so appealing.

1. This is exactly the same role as a generalist BA, except you are expected to be focusing on Operations engagements in most of your time.
2. Internal and external prestige \ business school placement is roughly the same.
That said, it all comes down to whether you are interested in Operations or not. (I know manyMBB顾问和许多没有的顾问):
a) If you are, this is really a no-brainer
b) If you are not, then you probably are looking at this as an opportunity to switch to something else once insideMcKinsey, and I can offer two considerations on this:
- It is probably doable, and way easier than breaking into the firm.

除了令人难以置信的退出OPPSMBB操作组offer, they provide one distinct advantage other operations groups don't:转移到MBBmanagement consulting with comparative ease. That isn't to say it's easy, but it's certainly far easier than transferring from any other operations group or any consulting group for that matter. If your end goal is to get into management consulting withMBB,然后进入一个operations groups is a great plan B.

Bulge支架操作与运营咨询

Because ops consulting is hardly a well-known job as it is, many mistakenly believebulge bracketoperations is the same as ops consulting. This couldn't be further from the truth, as there are some very important differences to understand between the two. Here's @CrossFit" on what each of these jobs looks like.

First, make sure you know the difference betweenBB"operations" and "operations consulting"; they are two completely different jobs.

An operations position at a bank would entail things like reconciling trade accounts. You're basically the third man down the line from the trader, with trade support being the middle man.

Operations management involves product development, production, and distribution. You manage things like purchasing, inventory control, logistics, etc. So a consultant would advise on these areas.

In short, the skill set fromBB操作不会特别转移到运营咨询。但是,如果您想做的咨询是您想做的,只需努力学习焦点领域并等待商学院。

Operations at a bank is typically considered a worse job choice than ops consulting. However, there's plenty of room for promotion in banking operations, the compensation is roughly comparable to banking (salary alone, not including bonus), and it's a much more relaxed lifestyle. Here's @trailmix8" on the specific functions of banking operations and why it's not the deadbeat job some suggest it is.

As ops analysts, we are expected to improve processes and design systems that make the workflow more efficient through collaboration with theFOand technology. Overall, there is quite a bit of out-of-the-box thinking, attention-to-detail project work, etc., that is required of our roles.

More information on banking operations and its exit opportunities below. For Management vs Strategy vs Operations, skip the below text.

If you end up in banking operations, there are three common paths in which your career plays out (@northeastidiot").

1) You work in ops for a few years, learn the back end of the business, go to b-school, and make a career shift.
2)您在一个处理产品,接触投资管理,幸运的小组中工作front officetype takes you on.
3) You work in ops for the next few decades, make a decent but not amazing living, have easier hours, and sit at the bottom of the food chain with no real opportunities to move anywhere but another ops role in another group/firm.

管理与战略与操作

战略咨询有助于组织解决他们面临的问题。他们确定问题并为公司制定计划。

在过去的几年中,管理咨询已扩大到多元化的角色。它包括策略,除其他外,尽管它已经达到了管理咨询本质上是战略咨询的地步。

运营咨询是一种更加集中的艺术。通常,它关注一个问题,而不是管理咨询,而管理咨询通常会着眼于更大的情况。此外,它有助于企业制定计划。

原始线程

http://www.mckinsey.com/client_service/operations

我专门研究产品开发和制造职位。

I haven't found too many threads about this practice except a pretty old one with outdated info, I believe. How does this practice compare to strategy consulting/BA positions coming out of undergrad? Does it carry the same weight to get into top 10 b-schools? Prestige? Exit opps? Is MCK big in this space because the office has really low headcount for this dept...

Any info is appreciated.

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Manu Lakshmananis a member ofWSO Editorial Boardwhich helps ensure the accuracy of content across top articles on Wall Street Oasis. Prior to accepting a position as the Director of Operations Strategy at DJO Global, Manu was a management consultant with McKinsey & Company in Houston. He served clients, including presenting directly to C-level executives, in digital, strategy, M&A, and operations projects. Manu holds a PHD in Biomedical Engineering from Duke University and a BA in Physics from Cornell University This content was originally created by memberxfactorand has evolved with the help of our management consulting mentors.

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Comments (23)

May 9, 2013 - 5:16pm

Correct me if I'm wrong but BAs don't belong to practices. You always work as a generalist if you're a consultant atMcKinsey. Practices are formal bodies with partners, experts etc in them.

May 9, 2013 - 5:29pm

i believe there is a shift happening, the position im referring to is under specialist for the subject matter track, so entry level specialist. it's a fairly new position, but i think they are trying to expand in this area. so let's say all engagements i work on has to do with manufacturing in the operations function. how does this experience compare to the generalist experience forMBAapps and possibly moving toPE/VC?

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May 9, 2013 - 10:33pm

xfactor:

http://www.mckinsey.com/client_service/operations
specifically looking at product development and manufacturing positions

havent found too many threads about this practice except a pretty old one with outdated info i believe. how does this practice compare to strategy consulting/BA positions coming out from undergrad? does itcarrythe same weight to get into top10 bschools? prestige? exit opps? is mck big in this space because the office has really low headcount for this dept...

任何信息将不胜感激

I have several friends who are in practice roles as BAs; I believe the three practices you can join at the BA level are:

-- Operations
- 商业技术
- 公司融资

我的理解是,这有点像大学中的“专业”。您花了很多时间在这些领域工作,但不一定是所有时间[很大程度上取决于可用的工作供应]。

Not sure about the "specialist" role - could mean what I described above but could also be a new type of position.

Exit opportunities should be similar.

May 9, 2013 - 11:29pm

私人Empire:

xfactor:

http://www.mckinsey.com/client_service/operations
specifically looking at product development and manufacturing positions
havent found too many threads about this practice except a pretty old one with outdated info i believe. how does this practice compare to strategy consulting/BA positions coming out from undergrad? does itcarrythe same weight to get into top10 bschools? prestige? exit opps? is mck big in this space because the office has really low headcount for this dept...
任何信息将不胜感激

I have several friends who are in practice roles as BAs; I believe the three practices you can join at the BA level are:

-- Operations
- 商业技术
- 公司融资

我的理解是,这有点像大学中的“专业”。您花了很多时间在这些领域工作,但不一定是所有时间[很大程度上取决于可用的工作供应]。

Not sure about the "specialist" role - could mean what I described above but could also be a new type of position.

Exit opportunities should be similar.


Do you know what the process for hiring in these practice areas at the BA level is?
May 10, 2013 - 9:53am

有一些朋友这是谁干的,但在一个工商管理硕士吗level (wasn't aware this was offered for undergrads). Same job as a generic consultant just a higher rate (~50%+) of Operations projects. You will still do an occasional Strategy or Finance or whatever project. Internally viewed as the same prestige with similar exit opps to b-school etc.

Best Response
Jul 21, 2013 - 5:36am

1. This is exactly the same role as a generalist BA, except you are expected to be focusing on Operations engagements in most of your time
2. Internal and external prestige \ business school placement is roughly the same

就是说,这一切都取决于您是否对运营感兴趣(我知道很多MBB顾问和许多没有的顾问):
a)如果是的话,这确实是一个不聪明的
b) If you are not, then you probably are looking at this as an opportunity to switch to something else once insideMcKinsey, and I can offer two considerations on this:
-It is probably doable, and way easier than breaking into the Firm
-It would not be completely honest on your part towards the Firm, as you have probably been asked more than once during recruiting why Operations, and the Firm hires you expecting to fill this specific niche

Therefore, if you are not really into Ops, the most honest (not necessarily the most effective) thing to do would probably be following up with the Partner who gave you the offer and discussing your concerns.

P.S.: Some above have argued Ops BA role is less prestigious than Generalist BA using BTO as an analogy. Not so. While some slight stigma might exist for BTO (even though it's same track, same pay as other consulting roles) due to seeing BTO as sort of IT guys, Ops is different. Ops is a core area for Big 3 firms, a very valid business function, and is actually seen by some in consulting as "superior" to Strategy engagements due to Ops being more hands on, often delivering more tangible results (your end product is equipment utilization increase by 5% and 10% inventory decrease, not a fucking 100-slide deck) and being on the ground in the nitty-gritty of business. Ops engagements often have better work-life balance, but also often more travel to "exotic" locations (think a copper mine in the middle of nowhere).

To elaborate on exit ops, this really depends on your skill set. If you know really well how to de-bottleneck an oil refinery, that might not make you the most obvious candidate for an investment role inPE(除非它是一个下游石油基金也许ps). It probably makes you a good candidate to work on portfolio side in such a fund, or an OilCo. A person who spent their BA stint working on strategy \ corp fin doing modelling-intensive engagements might be therefore more suitable for investment roles atPE- not due to any prestige difference, but simply because of more suitable skill set.

Anyways, people enjoying Ops are usually not the same people who enjoyPE/IB.

2018年1月10日 - 上午12:27

运营咨询是一个领域management consultingwhich specializes in devising operational and business strategies to solve operational, supply chain, and efficiency problems within different industries. Operations consultants use many of the concepts, techniques and thought processes explained throughout this site on operations management, supply chain management and lean manufacturing to solve the problems they are presented with. For an example of consulting frameworks and tools: Operations consulting tools.
Operations consulting just like any management consulting engagement can deliver tangible results if the management team follow a general engagement process and dedicate time to working with the consulting team in order to deliver the required results.

2018年1月10日至12:28 AM

McK Ops practice(Originally Posted: 11/17/2013)

Are some associates hired directly into the Ops practice? What's the difference compared to general MC? Is it less prestigious (like BTO)? Is pay the same? Can Ops associates make partners? etc..

Jan 10, 2018 - 12:29am

those who know, know BDO.

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Jan 10, 2018 - 12:30am

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